Frequently Asked Questions

How long does an average project take?

The Average installation can be completed in one - two days.  Lead times for installations are between 2-3 weeks from signoff after design in most situations.

What types of projects do you specialize in?

We specialize in residential installations and integrations with smart home systems.

How much does a consultation cost?

There is not cost for a consultation and/ or quote.  we are happy to provide information and options for your project.

How does the system work?

The Gemstone Lights Hub Controller is a cloud based application accessible from your smart phone or tablet. Customize and Create your own colours or patterns, or select from the hundreds of preset options.

What is the Warranty on the System

Ortus Lighting offers a full 5 Year warranty on all of the parts and installation.  The LED's are rated for 55 000 hours or just over 20 years with normal use.

What about the Bulbs

The LED's are rated for 55 000 hours, and are full RGB and Soft White.  This means that you can customize the colour you want as well as have a true Soft or RGB Bright white.